FAQ
Frequently Asked Questions
Do you offer ring resizing?
Yes. At Luxor Diamonds, we offer professional resizing to ensure a flawless fit. Select purchases include complimentary resizing.
Are your diamonds certified?
Yes. Our center diamonds are sourced responsibly and many come with certification from respected grading laboratories. Certification details are provided upon request.
Do you offer custom jewelry design?
Absolutely. We specialize in creating custom, one-of-a-kind pieces tailored to your vision. From engagement rings to meaningful heirlooms, our design process is fully personalized.
Do you provide jewelry repairs?
Yes. We offer expert repair services including resizing, prong work, stone replacement, polishing, refinishing, and restoration.
How long do repairs take?
Most standard repairs are completed within 3–7 business days. More intricate restorations may require additional time.
Do you offer financing options?
Yes. Flexible financing options may be available to make your purchase seamless and stress-free.
Do you buy gold or fine jewelry?
We purchase gold, diamonds, and select fine jewelry. Bring your items in for a professional evaluation.
Do you offer appraisals?
Yes. We provide professional appraisals for insurance and personal documentation purposes.
What metals and stones do you carry?
We offer fine jewelry in:
- 10k gold(yellow, rose, white)
- 14k gold(yellow, rose, white)
- Silver
Stones:
- Moissanite
- Lab-grown Diamonds
- Natural Diamonds
What is your return policy?
Return eligibility may vary depending on the piece. Custom and special orders are generally final sale. Please review our return policy or contact us directly for details.
Do your pieces come with a warranty?
We stand behind our craftsmanship. Warranty coverage may apply to select pieces — please ask for details at the time of purchase.